Privacy Policy

Introduction

The Brass Exchange is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website.

What Information Do We Collect?

We collect personal information from you when you:

  • Register on our site,
  • Place an order,
  • Fill out a form, or
  • Subscribe to our newsletter or promotions.

When ordering or registering on our site, as appropriate, you may be asked to enter your:

  • Name,
  • Email address,
  • Mailing address,
  • Phone number.
    You may, however, visit our site anonymously.

What Do We Use Your Information For?

We use your information to:

  • Personalize your experience (your information helps us to better respond to your individual needs),
  • Improve customer service (your information helps us to more effectively respond to your customer service requests and support needs),
  • Process transactions, including payment processing through trusted third-party providers,
  • Administer contests, promotions, surveys, or other site features,
  • Send periodic emails, including updates on your order.

Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason without your consent, except for the express purpose of delivering the purchased product or service requested.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Cookies and Tracking Technologies

Yes, we use cookies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow). They enable the sites or service providers' systems to recognize your browser and capture and remember certain information.

We use cookies to:

  • Help us remember and process the items in your shopping cart,
  • Compile aggregate data about site traffic and site interaction, to improve our site experience and tools in the future.

You have the option to accept or decline cookies through your browser settings. Please note that turning off cookies may limit certain functionality on our site.

If you do not wish to accept cookies, you may manage your cookie preferences through the cookie consent banner on our website.

Do We Share Your Information with Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Rights

As a user of our website, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request access to your personal data.
  • Right to Rectification: You have the right to request corrections to any inaccuracies in your personal data.
  • Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data.
  • Right to Restrict Processing: You have the right to request the restriction of processing of your personal data.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data for specific purposes, such as direct marketing.

You may exercise these rights by contacting us at info@thebrass-exchange.com.

California Privacy Rights (CCPA)

If you are a resident of California, you have the right to:

  • Request information about the categories of personal data collected,
  • Request access to your personal data,
  • Request deletion of your personal data,
  • Opt out of the sale of your personal data.

If you wish to exercise these rights, please contact us at info@thebrass-exchange.com. California residents can also access the "Do Not Sell My Personal Information" link at the bottom of our homepage.

GDPR (General Data Protection Regulation) Compliance (EU)

If you are a resident of the European Union, we adhere to the requirements of the General Data Protection Regulation (GDPR):

  • We obtain explicit consent to process personal data where required.
  • We ensure transparency about how your data is collected, used, and shared.
  • We only retain personal data for as long as necessary for the purposes for which it was collected.
  • You can exercise your rights under the GDPR, including access, rectification, erasure, and portability, by contacting us at info@thebrass-exchange.com.

PIPEDA Compliance (Canada)

If you are a resident of Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA):

  • We obtain your consent before collecting, using, or disclosing your personal data.
  • You have the right to access and request corrections to your personal data.

Children’s Online Privacy Protection Act (COPPA)

We comply with the Children's Online Privacy Protection Act (COPPA) and do not collect personal information from children under 13. Our website and services are directed to individuals aged 13 and older.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you on this page. The updated policy will reflect the revised date of modification.

This policy was last modified on May 8, 2025.

Your Consent

By using our website, you consent to our privacy policy and the collection and use of your personal data as described.