What is an Open Box Instrument?
An open box instrument is typically one that was purchased and then returned—either by a customer who changed their mind or by a dealer who opened the item for inspection or photography. These instruments may have been briefly handled or play-tested but are often resold at a discount.
However, open box can mean different things depending on the seller. Some instruments may have been returned due to issues with the slide or finish, while others are virtually new. The condition is not always clearly described.
Tip: Always ask if the instrument was previously owned or used, and whether any defects have been repaired.
What is a Demo Model?
Demo models are instruments that have been used for display or trial at trade shows, in showrooms, or by artists for promotional purposes. These horns are generally fully functional but may show signs of light use—such as fingerprints, minor scratches, or case wear.
While demos can offer good value, they are technically used—even if only briefly. Some demos may come with a warranty; others may not.
What is B-Stock?
B-stock usually refers to instruments that were marked as factory seconds due to cosmetic blemishes or minor flaws in materials or finish. Some may have been repaired, while others may have skipped the standard quality control process.
These instruments are often the most deeply discounted—but also carry the most uncertainty unless well documented by the seller.
Questions You Should Ask Before Buying
- Was the instrument ever previously owned or returned?
- Are there any cosmetic or functional defects?
- Was it ever repaired or adjusted?
- Is the manufacturer warranty still included?
- Are the photos shown of the actual instrument being sold?
The Brass Exchange Approach
At The Brass Exchange, we don’t play games with terms like "open box" or "demo." If an instrument is used, we’ll tell you. If it’s mint, we’ll show you—and if there’s wear, you’ll know exactly what to expect.
Our customers are serious players and collectors who want clarity, not guesswork. That’s why every listing includes detailed descriptions, clear photos, and our honest assessment of condition and value.
When you're investing in a pro-level instrument, you deserve to know exactly what you're getting.
